Documentation
Playbooks, guides, and reference docs
Everything needed to model, launch, and operate social automation in production.
Getting Started
Connect channels, configure brand voice, and launch your first workflow.
- Workspace setup
- Channel connections
- First launch
Pipeline Builder
Design automation stages, branching rules, and fallback paths.
- Stages
- Conditionals
- Retries
AI Blocks
Use generation, rewrite, and summarization blocks with strict constraints.
- Prompt templates
- Voice controls
- Safety filters
Approvals
Configure role-based checks for marketing, brand, and legal reviewers.
- Approval chains
- Escalation
- Audit history
Scheduling
Launch by timezone, campaign windows, and audience behavior.
- Launch windows
- Blackout periods
- Campaign calendar
Mission Control
Track run timelines, statuses, and incident-level diagnostics in real time.
- Run timeline
- Pulse dashboard
- Retry controls
Inbox Automation
Auto-route comments, mentions, and DMs with human escalation rules.
- Reply workflows
- Risk scoring
- Moderation actions
Governance
Apply policy packs to keep automations aligned with compliance and brand.
- Policy engine
- Permissions
- Retention